In the highly competitive healthcare industry, it is critical for your team to have a strong understanding of your customers’ operations, challenges and issues as well as the industry at large.
We can deliver healthcare education, using a variety of delivery options, on a wide range of healthcare topics including industry structure and trends, healthcare organizations and the C-suite, healthcare information technology and more.
- Improve leadership, sales, marketing and client service team performance
- Enhance business strategy
Range of Delivery Options
We can work with you to develop a custom program to address your specific education needs. We deliver custom workshops for specific groups, industry/event presentations and educational panels. We will work with you to customize our approach, format and content for your audience and objectives.
Our team has delivered dozens of workshops among a wide range of audiences, including senior and entry-level sales, senior leadership, customer support, marketing and operations professionals. Our workshops are highly interactive, with group breakouts, role plays and lively dialogue.
All of our workshops are delivered by seasoned consultants and healthcare executives who have served in senior leadership positions within the industry. Our principals also have formal teaching experience working with adult learners at prestigious universities.
We have a proven track record of delivering high-quality educational programs with an average course rating across all courses in excess of 4.5 on a 1-5 scale, based on formal course evaluations administered by our clients.
Industry and Company Event Presentations
Our team of nationally recognized experts has presented at numerous healthcare industry conferences such as:
- IH Strategies Institute
- The Scottsdale Institute
- University of Minnesota Healthcare Administration Program
Our team members have also served as a keynote speaker at national and regional meetings for numerous companies, including Delta Dental, Drager, Omnicell, Optum and St. Jude Medical, with audiences ranging from strategy councils, senior executive teams, sales teams and company boards.
Our C-Suite panels typically provide access to four to six C-suite executives (e.g. CEO, COO, CIO, CMIO, etc.) for an open forum discussion with attendees. Topics are determined in advance, based on your needs and learning objectives. This provides your team with direct access to healthcare decision makers, resulting in actionable insights on what they want from suppliers, their buying methods and solution needs.
A typical session begins with the C-suite executives providing overviews of their organizations, roles and direction. Sample discussion topics include:
- Key issues and challenges
- Views of your product/service category
- Buying processes, players and motives
- Healthcare organizational dynamics
- Approaching and selling to C-suite executives
- Views of vendors
These panel sessions provide an opportunity for sales, marketing, strategy leaders and others to have high quality, in-depth interactions with C-suite executives to better understand their thinking. C-Suite Resources’ professional facilitation promotes significant interaction between attendees and the C-suite executives, while keeping the session on track.